NDIS Price Guide 2023-2024: What’s New and How It Impacts You

The National Disability Insurance Agency (NDIA) has released the latest NDIS Price Guide for the 2023-2024 financial year, introducing several changes that will impact both NDIS participants and service providers. In this article, we’ll break down the key updates, explain what they mean for you, and provide insights into how to navigate these changes effectively.

New Support Categories and Line Items
One of the most significant updates in the new Price Guide is the introduction of three new support categories: Home and Living, Assistive Technology Maintenance, Repair and Rental, and Specialised Disability Accommodation (SDA). These categories aim to provide more tailored support options for participants with specific needs.

The Home and Living category includes services like individual living options, medium-term accommodation, and assistance in supported independent living. The Assistive Technology Maintenance, Repair and Rental category covers the rental, repairs, and maintenance of assistive technology equipment, while the SDA category focuses on specialist disability accommodation and associated supports.

Price Limit Changes
The NDIA has also adjusted price limits for various support items across different categories. These changes reflect the agency’s efforts to align pricing with market rates and ensure fair compensation for service providers while maintaining financial sustainability.

For example, the price limits for personal care and community access support items have been increased, recognizing the importance of these essential services for participants. However, some capacity-building support items, such as behaviour management and support coordination, have seen minor price decreases.

Temporary Transformation Payment (TTP)
The 2023-2024 Price Guide introduces the Temporary Transformation Payment (TTP), a time-limited support item designed to assist service providers in transitioning to the new pricing arrangements. The TTP aims to help providers maintain service continuity and quality while adapting to the price changes.

Travel and Cancellation Policies
The Price Guide has clarified policies around travel and cancellations, providing more transparency and consistency for both participants and providers.

• Travel: Providers can now claim travel costs separately for certain support items, ensuring fair compensation for travel time and expenses.
• Cancellations: The cancellation policy has been streamlined, with a standardized 8-hour notice period for short-notice cancellations, regardless of the support item.

Plan Management and Capacity Building
The new Price Guide emphasizes the importance of plan management and capacity building for participants. It encourages the use of support coordination and plan management services to help participants navigate the NDIS system effectively and maximize the benefits of their plans.

What Does This Mean for You?
For NDIS Participants:

• More tailored support options to meet specific needs
• Potential changes in pricing for certain support services
• Greater transparency around travel and cancellation policies
• Increased emphasis on plan management and capacity building

For Service Providers:

• New support categories and line items to register for
• Adjusted price limits, requiring potential service adjustments
• Opportunity to claim travel costs separately for certain supports
• Access to the Temporary Transformation Payment for a limited time
• Streamlined cancellation policies for consistency

As with any significant change, it’s essential for both participants and providers to review the new Price Guide carefully and understand how the updates may impact their individual situations. Proactive communication and collaboration between participants, providers, and the NDIA will be crucial in navigating these changes smoothly.

At Maven Care, we are committed to staying up-to-date with the latest NDIS developments and ensuring our services align with the new guidelines. Our team is always available to answer any questions or provide guidance to help you make the most of the updated Price Guide and the expanded support options.

Remember, the changes introduced in the 2023-2024 NDIS Price Guide aim to enhance the overall quality and accessibility of disability support services. By embracing these updates and working together, we can ensure that individuals with disabilities receive the tailored, high-quality care they deserve.